Frequently Asked Questions
Everything you need to know about our Indigenous-inspired footwear and accessories.
How do I determine the correct size for my mukluks?
Our mukluks and moccasins generally run true to size, but since leather stretches, we recommend sizing down if you are a half-size. Please refer to our detailed size guide on each product page for specific measurements.
What materials are used in Manitobah products?
We use high-quality natural materials including suede, grain leather, and rabbit fur. Many of our outsoles are designed in partnership with Vibram to ensure maximum durability and comfort in winter conditions.
How should I care for my suede and leather footwear?
We recommend treating your suede or leather products with a high-quality water and stain protector spray before your first wear. Avoid wearing non-waterproof styles in slush or heavy rain to preserve the natural materials.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging. Exchanges are free of charge, while returns for a refund may be subject to a small shipping fee depending on your location.
Does Manitobah ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
How does Manitobah support Indigenous communities?
As an Indigenous-owned company, we support communities through our Storyboot School, partnerships with Indigenous artists, and by providing bursaries and grants to empower the next generation of creators.